beaglebone-black - Flipbook - Page 107
BeagleBone Black
11.4
RMA Support
If you feel your board is defective or has issues, request an RMA by 昀椀lling out the form at http://beagleboard.
org/support/rma . You will need the serial number and revision of the board. The serial numbers and revisions
keep moving. Di昀昀erent boards can have di昀昀erent locations depending on when they were made. The following
昀椀gures show the three locations of the serial and revision number.
Fig. 11.1: Initial Serial Number and Revision Locations
Fig. 11.2: Second Phase Serial Number and Revision Location
11.5
Trouble Shooting HDMI Issues
Many people are having issues with getting HDMI to work on their TV/Display. Unfortunately, we do not have
the resources to buy all the TVs and Monitors on the market today nor go to eBay and buy all of the TVs and
monitors made over the last 昀椀ve years to thoroughly test each and every one. We are depending on community
members to help us get these tested and information provided on how to get them to work.
One would think that if it worked on a lot of di昀昀erent TVs and monitors it would work on most if not all of them,
assuming they meet the speci昀椀cation. However, there are other issues that could also result in these various
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Chapter 11. Support Information
